Look Great and Feel Better
onzen the spa logo

General Information

Phone 510 . 527 . 0432
Email info@onzenspa.com
Address 1365 Solano Ave, Albany, CA 94706
Service Hours By appointment only

Map & Direction

Map


View Larger Map

Direction

Click here (Google Direction) and enter your location information to get the direction.

Our Policies

Payments Accetped

Cash, Check, ATM Debit, Most Major Credit Cards

Appointments

At ONZEN the SPA, we want to fulfill everyone's request for treatment. We recommend that you make an appointment 24 hours in advance so that we may better serve you. Please arrive 10 minutes early for your scheduled appointment. We ask that you notify us if you will be late so that we can make adjustments accordingly.

Cancellations

We appreciate a notice 24 hours in advance for all cancellations or reschedule. No-shows or cancellations within 24 hours before the appointment will result in a full charge on your charge card.

Gift Certificate

Gift Certificates are valid for a period two years from the purchase date. However, extensions may be granted if requested prior to the expiration date. No refunds are granted for gift certificates.

Terms and Conditions:
This certificate is transferable but is not replaceable if lost or stolen and should be treated as cash. Neither ONZEN the SPA nor any promotional partner is responsible for loss, theft, or mutilation of this certificate. This certificate cannot be redeemed for cash except in accordance with applicable law. Face value of certificate is in US dollars. Unauthorized resale will invalidate this certificate. Certificate is subject to an expiration date, if any, set forth on the face of the certificate, except where prohibited by applicable law. Any unused balance will be converted to credit and Gift certificate must be surrendered at time of redemption. Neither ONZEN the SPA nor any promotional partner assume any responsibility and shall not be liable for any injury, loss, claim, cost, damage, or any special, exemplary, punitive, indirect, incidental, or consequential damages of any kind, whether based in contract, tort, strict liability, or otherwise which arises out of or is in any way connected with (i) your use and redemption of this certificate or (ii) Under no circumstance shall ONZEN the SPA nor any promotional partner be liable for any delay or failure of performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control. Terms and conditions are subject to change without prior notice.

Series or Package Purchases

When purchasing services in a discounted series or package, no refunds are granted after the purchase is made. Any unused balance will be converted to ONZEN the SPA credit and Gift certificate must be surrendered at time of redemption.